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Frequently Asked Questions

Not sure of a service provided by this portal? Check here, if you still aren't sure, get in touch.

Terms and Conditions

Usage of our website is subject to the acceptance of our website terms and conditions, please read below.

Terms and Conditions

Please read our terms and conditions carefully before interacting with our website. To read more about how we collect and process your data, please read our privacy policy.

Monthly PoS, Additional PoS & Lioness Pledge

Turnaround times

BT Sport merchandise ordered via the Monthly Posters section of our website are delivered via Royal Mail, please allow up to 7 working days from the official launch date for each PoS campaign.

Please note that we cannot accept responsibility for any failure on the part of any courier or delivery service used to deliver merchandise, nor can we accept any consequential loss incurred by the customer by any action or inaction on the part of LWV Printworks or BT Sport.

PoS Shop

Supplier information

All services relating to the PoS Shop are operated by LWV Printworks, an external supplier to BT Sport. BT Sport do not take any responsibility for the services and goods delivered through the PoS Shop. The following terms and conditions are between you (the end user) and LWV Printworks.

LWV Printworks company information can be found in the footer of every page on the website. Use the contact form to get in touch with us.